Your privacy matters to us. This policy explains exactly what personal data jilibd collects, why we collect it, how it is used, and the rights you hold as a registered player based in Bangladesh.
These six principles summarise how jilibd approaches player data — from the moment you register to the day you close your account.
jilibd collects only the personal data that is strictly necessary to operate your account, process payments, verify your identity, and comply with legal obligations. We do not collect data for its own sake.
All data transmitted between your device and jilibd servers is protected by 256-bit SSL encryption. This applies to every page of the platform — not just checkout or login pages — so your information is always in transit securely.
jilibd does not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing purposes. Your data is your data — we use it to serve you, not to profit from it through external channels.
When jilibd shares data with third-party service providers — such as payment processors like bKash and Nagad, or identity verification partners — those parties are bound by strict data processing agreements and may only use your information for the specific purpose it was shared.
As a jilibd player, you have the right to access, correct, or request deletion of your personal data at any time. You may also withdraw consent for certain types of processing. Contact our support team to exercise any of these rights.
jilibd retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Once the retention period expires, data is securely deleted or anonymised.
This Privacy Policy is issued by jilibd, the operator of the online casino and sports betting platform accessible at jilibd.today ("the Platform", "we", "us", "our"). jilibd is committed to safeguarding the personal data of all individuals who interact with the Platform, including registered players, prospective players who browse without registering, and individuals who contact our support team.
For the purposes of this Privacy Policy, jilibd acts as the data controller in respect of personal data collected through the Platform. This means we determine the purposes for which, and the means by which, your personal data is processed.
This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy. By registering an account or otherwise using jilibd, you acknowledge that you have read and understood this policy.
jilibd collects personal data through several channels: directly from you when you register, deposit, withdraw, contact support, or participate in promotions; automatically through your use of the Platform; and from trusted third-party sources where permitted by law. The categories of data we collect are described below.
When you create a jilibd account, we collect: your full legal name, date of birth, gender, residential address (including city — for example, Dhaka, Chittagong, Sylhet, or Khulna), nationality, email address, and mobile phone number. This information is required to open and maintain your account.
To comply with our Know Your Customer (KYC) obligations and to prevent fraud, jilibd may collect copies of government-issued identity documents (National ID, passport, driving licence), proof of address documents, and proof of payment method ownership. These documents are processed securely and retained only for the period required by applicable law.
We collect records of all deposits, withdrawals, bonus claims, and wagering activity associated with your account. This includes transaction amounts in Bangladeshi Taka (৳), timestamps, payment method identifiers (such as your bKash or Nagad account reference), and transaction status. We do not store full card numbers; card transactions are handled by PCI-DSS-compliant payment processors.
When you access jilibd, we automatically collect certain technical information, including your IP address, device type, operating system, browser type and version, referring URL, pages visited, time spent on pages, game activity logs, and session duration. This data helps us maintain platform security, diagnose technical issues, and understand how players use the Platform.
If you contact jilibd via live chat, email, or any other support channel, we retain a record of that correspondence, including the content of messages and any attachments you provide. This enables us to resolve disputes, maintain service quality, and meet compliance obligations.
Where you have given consent, we record your preferences regarding the receipt of promotional communications from jilibd, including bonus offers, event notifications, and seasonal promotions such as those tied to Eid, BPL season, or the ICC T20 World Cup.
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity | Full name, date of birth, address, mobile number | Provided by you at registration |
| KYC Documents | National ID copy, passport scan, address proof | Uploaded by you during verification |
| Financial | Transaction history, bKash/Nagad reference, deposit amounts in ৳ | Generated automatically during transactions |
| Technical | IP address, device type, browser, game logs | Collected automatically via Platform |
| Communications | Support chat transcripts, email correspondence | Recorded when you contact support |
| Marketing Preferences | Promotion opt-in/opt-out status | Recorded based on your choices |
jilibd uses the personal data it collects for the following purposes:
jilibd processes your personal data on one or more of the following legal grounds:
jilibd does not sell your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
To process your deposits and withdrawals, jilibd shares necessary transaction data with payment partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and card processing networks. These partners receive only the information required to process the specific transaction.
jilibd may engage specialist KYC and identity verification service providers to assist with document checks and age verification. These providers process your identity documents under strict contractual data processing agreements.
Certain game data — such as game round IDs, bet amounts, and outcomes — may be shared with third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi for the purpose of game delivery, dispute resolution, and regulatory compliance. These providers do not receive your full identity data.
jilibd uses third-party cloud hosting, content delivery, and cybersecurity services to operate the Platform. These providers may have limited access to personal data as part of delivering their technical services and are bound by confidentiality and data processing obligations.
jilibd may disclose personal data to law enforcement agencies, regulators, or other competent authorities when required to do so by law, court order, or in connection with the investigation of fraud, money laundering, or other criminal activity.
International Transfers: Some of jilibd's service providers operate outside Bangladesh. Where personal data is transferred internationally, jilibd ensures that appropriate safeguards are in place — such as standard contractual clauses or equivalent protections — to maintain the security and integrity of your data.
jilibd uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit a website. The types of cookies jilibd uses include:
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilibd Platform.
jilibd retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. The retention periods below reflect our standard practices:
| Data Category | Standard Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Legal & regulatory compliance |
| KYC Documents | Duration of account + 5 years after closure | Anti-money laundering obligations |
| Transaction Records | 7 years from transaction date | Financial record-keeping requirements |
| Support Communications | 3 years from date of last contact | Dispute resolution & service quality |
| Technical / Log Data | Up to 13 months | Security monitoring & analytics |
| Marketing Preferences | Until consent is withdrawn | Consent-based processing |
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an individual player.
jilibd takes the security of player data seriously and maintains a layered set of technical and organisational controls designed to protect personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
Breach Notification: In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, jilibd will notify affected players without undue delay and take all reasonable steps to mitigate the impact of the breach.
While jilibd implements robust security measures, no method of internet transmission or electronic storage is 100% secure. You play a role in security too — protect your jilibd login credentials, do not share them with others, and notify us immediately at [email protected] if you suspect any unauthorised access to your account.
As a player whose personal data is processed by jilibd, you hold the following rights. To exercise any of these rights, please contact the jilibd support team using the details provided in Section 12.
jilibd will respond to all verifiable data rights requests within 30 days. In complex cases, this period may be extended by a further 60 days, in which case you will be notified of the extension and the reason for it.
The jilibd Platform is strictly intended for adults aged 18 and above. jilibd does not knowingly collect personal data from individuals under the age of 18. If jilibd becomes aware that personal data has been collected from a minor, it will take immediate steps to delete that data and close the associated account.
If you believe a minor has registered on jilibd, please contact us immediately at [email protected]. We take the protection of minors extremely seriously and will investigate and act on all such reports without delay.
Parents and guardians are encouraged to make use of parental control software to prevent minors from accessing online gambling platforms. jilibd supports these efforts and cooperates with responsible gaming initiatives aimed at protecting young people.
jilibd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or the services we offer. When material changes are made, we will update the "Last Updated" date displayed at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.
We encourage you to review this Privacy Policy periodically to stay informed about how jilibd protects your personal data. Your continued use of the Platform following the posting of any amendment constitutes your acknowledgement of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way jilibd handles your personal data, please reach out to our support team. We are committed to addressing all privacy-related enquiries promptly and transparently.
For formal data rights requests — such as subject access requests or erasure requests — please include your full name, registered email address, and a brief description of your request when contacting us. This helps us verify your identity and process your request efficiently.
Now that you understand how jilibd protects your data, dive into our world-class games and live sports betting — all designed for players across Bangladesh.